Dates: Oct 20 & 21, 2016

Venue: Expo Halls D-F, B2, Marina Bay Sands Expo & Convention Centre

A series of free workshops aimed at giving practical, how-to tips in the digital travel space.
Free admission for all WIT and ITB Asia delegates on a first-come first-served basis.

Oct 20, 2016

11.00 - 11.45

Revenue Management Reimagined, by LodgIQ

The travel landscape today is multi-dimensional, dominated by innovative technology. We need to be able to deal with growing data sets, new information, new complexities so reimagine a world where you know what is happening in your market as well as your hotel. Reimagine a world where the complexities of forecasting and pricing are simplified. Reimagine a world where the computer is your companion and learns by itself to truly support you.

Fabian Bartnick, Vice President, APAC, LodgIQ

12.00 - 12.45

Bringing The Business of Tours & Activities Online, by BeMyGuest

How can traditional tour operators, local activity providers and regional attractions leverage distribution technology to increase online sales? This clinic will cover these key discussion points: How to attract and convert customers online; payment trends and solutions: e-ticketing, instant confirmation, mobile check outs; how the ASEAN Economic Community is bridging digital barriers and the state of distribution technology in Asia

Stephen Joyce, CEO, Rezgo
Fahruddin Najumudeen, General Manager, TAR PH
Moritz Mayrhofer, Head of Distribution & Affiliates, BeMyGuest

Moderator: Andrew Tan, Head of Content Acquisition, BeMyGuest

14.00 - 14.45

Payments Reimagined, by Mastercard

The online travel market has been exploding of late, starting with global OTAs and followed by the emergence of domestic OTAs. Consumers used to paying at hotels are now booking online. This creates new challenges around payment. While Virtual Cards have been present for over a decade, they’ve garnered attention for managed payment programmes in the last few years. Explore opportunities and challenges in payments today and how we can work together to eradicate pain points and smoothen the payment process to the last mile.

Min Yoon, CEO, Tide Square
Kenichi Shibata, COO & Co-founder, Venture Republic
Blanca Menchaca, COO & Co-founder, BeMyGuest
Ken Mishima, VP E-commerce Strategy, i.JTB

Moderator: Siddharth Pande, Vice President, Wholesale Travel Payment Solutions, APAC, Mastercard


OCT 21, 2016

11.00 - 11.45

How to Stay Relevant in a Disrupted World, by Travelport

It’s not getting any easier to keep ahead of the game when disruption has become the new normal.  Mobile adoption, especially in APAC, is now one of the biggest drivers of change.  For example, did you know that by next year, 60% of all online bookings in China will be made on a mobile device? Join this compelling session, hosted by Travelport, to gain some remarkable insights into the big trends that are reshaping our world of travel. 

Ming Foong, Director of Online Business Group, APAC, Travelport

12.00 - 13.00

The Power of Content in Customer Acquisition, by Travel Massive

Let's face it - content is changing. Find out from new media experts about the must-know channels for customer acquisition and what's on the horizon for 2017. We will be exploring new channels such as Snapchat, Facebook Live, Chat Bots, Samsung VR, Oculus Rift and Instagram Stories. What are the best practices to apply these content mega-trends in your business and what are the lessons learned from early adopters?

Matt Gibson, President, Professional Travel Bloggers Association
Mar Pages, Travel Writer, Once In A Lifetime Journey
Phoebe Lee, Founder, Little Grey Box
Frederic Chanut, Managing Director, In Marketing We Trust

Moderator: Ian Cumming, Founder, Travel Massive

Note: Programme is subject to change.